By calling the office on 0141-554-9595 , all payments can be made over the phone with your debit card. By e-mailing your instructions to email@example.com. All savings deposits and loan repayments received by bank transfer (the BACS system) will be recorded on the member’s account on the day of receipt, as usual. Please continue to use your initials along with your unique HDCU membership number, as the BACS reference number. We can send you details of how to send funds via BACS if you need further assistance.
Any saving withdrawals can be requested by email anytime or by ringing 0141-554-9595 between our normal opening hours of 09.30am to 14.30pm Mon,Tue,Thur,Fri. Proof of identity will be required to access your funds.
If you have not previously actioned a withdrawal by any of these methods before please be aware that we will ask you to confirm your identity. Alternatively you can call our office number 0141-554-9595, and a staff member will ring you back during our normal opening hours of 09.30am to 14.30pm each weekday excluding Wednesday. We can discuss any issues with you by phone to ensure you understand how we can help you.
Wherever possible during the period of ‘social distancing’, transactions will be carried out through bank transfers (BACS). If you do not have a bank account, please contact us on 0141-554-9595 so that we can discuss alternative arrangements with you.
All financial problems are dealt with on a personal level and you will need to contact us by email at firstname.lastname@example.org anytime or by ringing 0141-554-9595 between our normal opening hours of 09.30am to 14.30pm each weekday excepting Wednesday, to discuss any issues you may be having. We are already experienced in helping out members who have fallen on hard times and will try to assist you as much as we can.
Yes you can apply for a loan from the website or by phone or e-mail. All applications will be dealt with as a matter of urgency.